FAQ

What is the CACM Shop?
The CACM Shop is the official source for CACM-branded apparel and merchandise, featuring a curated collection of everyday essentials.

What items are currently available?
Our launch collection includes four core pieces: a denim hat, polo shirt, zip-up hoodie, and t-shirt.

Will more items be added?
Yes — this is just the beginning. New merchandise will be introduced throughout the year, tied to events, campaigns, and seasonal moments.

How do I place an order?
Simply visit the CACM Shop, select your items, and follow the checkout process to complete your order.

What payment methods are accepted?
At this time, we accept payments via PayPal and credit card only. Invoicing is not available.

Is my payment information secure?
Yes — all payments are processed securely through Shopify’s trusted platform, which uses industry-standard encryption and security measures to protect your personal and payment information. CACM does not store or have access to your full credit card details.

How long does shipping take?
Shipping times may vary depending on your location and item availability. You’ll receive confirmation and tracking details once your order is placed.

Can I modify or cancel my order after placing it?
Once an order is submitted, changes or cancellations may not be guaranteed. Please contact support as soon as possible for assistance.

Can I return or exchange items?
All sales are final.

Can I place a bulk or group order?
For orders 20 or more, please contact hello@thecacmshop.com for more information.

Are there any discounts or promotional codes available?
Promotional codes may be offered from time to time, including for new launches, events, and seasonal campaigns. Be sure to check your email or CACM communications for the latest offers.

Who can I contact with questions?
For additional questions or support, please contact: hello@thecacmshop.com.